FASTING HOTEL Koyarunomori

Privacy Policy

Fasting Hotel Koyarunomori (hereinafter referred to as "this hotel") believes that the proper handling and protection of personal information received from customers is not only the basis of the Hotel's business activities but also a social responsibility.
This hotel has established the following "Personal Information Protection Policy" (hereinafter referred to as "this policy") and complies with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act") and other related laws, regulations, and guidelines, and will handle the personal information of its guests appropriately.

1.Compliance with laws and regulations

This hotel will comply with the Personal Information Protection Law and other related laws and guidelines.

2.Proper acquisition of personal information

In accordance with the Act on the Protection of Personal Information and other related laws, ordinances, and guidelines, etc., this hotel will acquire the personal information (name, address, date of birth, telephone number, e-mail address, etc.) of guests without deception or other improper means.

3.Purpose of use of personal information

This hotel may use your personal information for the following purposes.

To contact you by mail, e-mail, telephone, electronic mail, facsimile, etc. in connection with your use of this hotel or other facilities.

For the purpose of confirming the use of the hotel and other facilities, reservations, the availability of various services, the health of the customer, and the safety of the customer.

To provide information and conduct business activities, such as sending direct mail and information by e-mail, in relation to the hotel's operation, restaurant operation, membership sales, etc.

4.Joint use of personal information

In order to provide efficient and reliable services, and to increase the customer's choice of products and services, the customer's personal information may be shared among the hotel's affiliated group companies and managed facilities.

5.Limitation on provision to third parties

Personal information held by this hotel will not be disclosed or provided to any third party, except with the prior consent of the customer or in the following cases

When required by law.

When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the individual.

When there is a request for disclosure from a judicial or administrative body with legitimate authority.

When it is particularly necessary to improve public health or promote the sound growth of children, and it is difficult to obtain the consent of the individual.

6.Disclosure, correction, addition, and deletion of personal information

Customers may request the disclosure of their personal information held by the hotel.
When requesting disclosure, the customer will be required to submit identification documents in order to prevent the leakage of the customer's personal information to other parties.
Such requests for disclosure shall be handled in accordance with the Personal Information Protection Law and other related laws, regulations, and guidelines.
Requests from customers to correct, add, or delete the content of personal information held by the hotel in accordance with the Personal Information Protection Law shall be handled in the same manner.
In the event that a customer's personal information is used jointly among group companies, the hotel that first obtained the personal information shall be responsible for managing it, and the items of personal information used jointly shall be limited to the necessary scope in light of the purpose.

7.Safety control measures

This hotel will strive to prevent unauthorized access to personal information, as well as the loss, falsification, or leakage of personal information, by implementing appropriate and reasonable security measures for personal information in its possession.

8.Continuous review of the internal system

This hotel will continuously review its personal information protection system and strive to improve it.

9.In-house education

The hotel will ensure that all employees are fully aware of this policy, and will provide appropriate training to raise awareness of personal information protection.

Reservation

Experience the hotel's original fasting course in the clean air and rich nature of Koyarunomori.

COVID19 infection prevention measures

Partitions have been installed at the front desk.

Efforts are being made to maintain a social distance of at least 2 meters.

Alcohol based hand sanitizers have been placed throughout the facility and guests are requested to disinfect their hands.

All staff members are required to wear masks and check their health status when they arrive at work.

We ask for the cooperation of all guests in taking their temperature, checking their health, and identifying themselves when they check-in.

If you are infected with COVID19 or have tested positive for the virus, you will not be permitted to use our facilities.

If you have a fever or a cold, please refrain from visiting.

The common areas have been treated to be antibacterial.

After check-out, the rooms are disinfected in addition to regular cleaning.

The air conditioners in the hotel, including the guest rooms, are operated 24 hours a day, even when the rooms are not occupied, to ensure a constant supply of fresh air.